Privacy

This Privacy Policy describes how Azienda Agricola Oro dei Colli di Logoteta Antonio (hereinafter “Oro Dei Colli”) through www.orodeicolli.com (hereinafter the “Site”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on the Site, or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a Buyer, a visitor of the website, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

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Regulatory References

Directive 2002/58/EC – concerning the “processing of personal data and the protection of privacy in the electronic communications sector”

Legislative Decree of 30 June 2003, No. 196 – “Personal Data Protection Code” as amended by Legislative Decree 101/2018.

EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

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Legal Notice

The use of the published material is under the sole responsibility of the user.

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Changes to this Privacy Policy

Oro Dei Colli may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Oro Dei Colli will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, Oro Dei Colli collects personal information about you from a variety of sources as outlined below. The information collected and used depends on how you interact with the Site.

In addition to the specific uses described below, Oro Dei Colli may use the information collected about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information that we collect.

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Information We Collect Directly From You

Information you provide directly through the Services may include:

Contact information such as name, address, phone number, and email address.

Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information including username, password (which cannot be seen by Oro Dei Colli), security questions, and other information used for account security purposes.

Customer support information including the information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

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Information We Collect About Your Use

Oro Dei Colli may also automatically collect certain information about your interaction with the Services (“Usage Data”). This may involve the use of cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use the Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

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Information We Obtain From Third Parties

Finally, Oro Dei Colli may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services.

Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process payment in order to fulfill your orders and provide you with the products or services you requested as part of our contract with you.

When you visit the Site, open or click on emails we send you, or interact with the Services or advertisements, Oro Dei Colli, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, or cookies.

Any information obtained from third parties will be processed in accordance with this Privacy Policy.

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How We Use Your Personal Information

Product and service provision: Oro Dei Colli uses your personal information to provide you with the Services to perform the contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, arrange shipping, facilitate any returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience.

Marketing and advertising: Oro Dei Colli may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for this processing is our legitimate interest in selling our products, pursuant to Art. 6(1)(f) GDPR.

Security and fraud prevention: Oro Dei Colli uses your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for this processing is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6(1)(f) EU Regulation 679/2016 (GDPR).

Communication and service improvement: Oro Dei Colli uses your personal information to provide you with customer support and to improve the Services. This is in Oro Dei Colli’s legitimate interest to be responsive to you, to provide you with effective services, and to maintain our business relationship with you, according to Art. 6(1)(f) EU Regulation 679/2016 (GDPR).

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Cookies

Like many websites, Oro Dei Colli uses cookies on the Site to operate and enhance the Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in Oro Dei Colli’s legitimate interest in administering, improving, and optimizing the Services). Oro Dei Colli may also allow third parties and service providers to use cookies on the Site to better tailor services, products, and advertising on the Site and other websites.

Most browsers accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some Services, including general features and functionalities, to malfunction or become unavailable. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

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How We Disclose Your Personal Information

In certain circumstances, Oro Dei Colli may disclose your personal information to third parties for contractual fulfillment, legitimate purposes, and other reasons as described in this Privacy Policy. These circumstances may include:

Vendors or other third parties performing services on behalf of Oro Dei Colli (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

With business and marketing partners to provide services and advertise to you. Oro Dei Colli’s business and marketing partners will use your information in accordance with their own privacy policies.

When you direct us to disclose certain information to third parties, for example to ship you products or through the use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interest in running a successful business.

In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The following categories of personal and sensitive personal information may be processed for the purposes described above under “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

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Categories of Recipients

Identifiers such as basic contact information and certain order and account information

Commercial information such as order information, purchase details, and customer support data

Internet or other similar network activity, such as usage data

Geolocation data, such as locations inferred from an IP address or other technical means

Vendors and third parties performing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

Business and marketing partners

Affiliates

Oro Dei Colli does not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

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Third-Party Websites and Links

The Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by Oro Dei Colli, you should review their privacy and security policies and other terms and conditions. Oro Dei Colli does not guarantee and is not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information provided in public or semi-public areas, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions regarding its use by Oro Dei Colli or a third party. The inclusion of such links by Oro Dei Colli does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.

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Children’s Data

The Services are not intended for use by children, and Oro Dei Colli does not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided their personal information, you may contact Oro Dei Colli using the contact details below to request deletion of that information.

As of the effective date of this Privacy Policy, Oro Dei Colli is not aware of any “sharing” or “selling” (as those terms are defined under applicable law) of personal information of individuals under the age of 16.

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Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and Oro Dei Colli cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure during transmission. We advise against using unsecure channels to communicate sensitive or confidential information to us.

How long Oro Dei Colli retains your personal information depends on several factors, such as whether the information is needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

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Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.

Right of access/knowledge: You may have the right to request access to personal information we hold about you, including details about how we use and share your information.

Right to deletion: You may have the right to request the deletion of personal information we hold about you.

Right to correction: You may have the right to ask us to correct inaccurate personal information we hold about you.

Right to portability: You may have the right to receive a copy of your personal information and to request its transfer to third parties, in certain circumstances and with certain exceptions.

Restriction of processing: You may have the right to ask us to stop or limit our processing of personal data.

Withdrawal of consent: Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

Appeal: You may have the right to appeal our decision if we deny your request. You can do this by replying directly to our denial.

Managing communication preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on the Site or by contacting Oro Dei Colli using the contact details provided below.

Oro Dei Colli will not discriminate against you for exercising any of these rights. Oro Dei Colli may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, Oro Dei Colli will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. Oro Dei Colli will respond to your request in a timely manner as required by applicable law.

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Complaints

If you have concerns about how Oro Dei Colli handles your personal data, we encourage you to contact us using the contact details provided below. If you are not satisfied with the response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the contact information below or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of responsible data protection supervisory authorities here.

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International Users

Please note that Oro Dei Colli may transfer, store, and process your personal information outside the country where you live. Your personal data may also be processed by staff, service providers, and third-party partners in these countries.

If Oro Dei Colli transfers your personal information out of Europe, it will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contract, as appropriate, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

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Contact

If you have any questions about this Privacy Policy or if you would like to exercise any of your available rights, you may contact Oro Dei Colli by email at orodeicolli.mieleinfavo@gmail.com or write to Azienda Agricola Oro dei Colli di Logoteta Antonio, Via Magrassi n. 3, 15050 - Casasco (AL), Italy.

For the purposes of the applicable data protection laws, and unless explicitly stated otherwise, Oro Dei Colli is the data controller of your personal data.

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COOKIE POLICY

This document provides information regarding the technologies that allow this Application to achieve the purposes described below. These technologies allow the Data Controller to collect and store information (for example, through the use of Cookies) or to use resources (for example, by running a script) on the User’s device when the latter interacts with this Application.

For simplicity, these technologies are referred to as “Tracking Tools” in this document, unless there is a reason to differentiate.

For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to refer to Cookies in the context of mobile applications, as they are Tracking Tools that require a browser. Therefore, in this document, the term Cookie is only used to specifically refer to that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User’s consent. If consent is given, it can be freely withdrawn at any time by following the instructions in this document.

This Application uses only Tracking Tools managed directly by the Data Controller (commonly referred to as “first-party” Tracking Tools).

The duration and expiration of first-party Cookies and other similar Tracking Tools may vary depending on the settings defined by the Data Controller. Some of them expire at the end of the User’s browsing session.

 

How this Application uses Tracking Tools

Necessary

This Application uses cookies commonly known as “technical” cookies or other similar tracking tools to carry out activities that are strictly necessary to ensure the functioning or provision of the Service.

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Data Controller

Azienda Agricola Oro dei Colli di Logoteta Antonio
Via Magrassi n. 3
15050 - Casasco (AL)
VAT number: 02745110060
Email address of the controller: orodeicolli.mieleinfavo@gmail.com

Definitions and legal references

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Personal Data (or Data)
Personal data constitutes any information that, directly or indirectly, also in connection with any other information—including a personal identification number—makes a natural person identified or identifiable.

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Usage Data
This is the information collected automatically through this Application (also from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (success, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various time details per visit (e.g., the time spent on each page) and the details regarding the path followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the User's operating system and IT environment.

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User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

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Data Subject
The natural person to whom the Personal Data refers.

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Data Processor (or Processor)
The natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

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Data Controller (or Controller)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the tools adopted, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

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This Application
The hardware or software tool by which the Personal Data of the Users is collected and processed.

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Service
The service provided by this Application as described in the relevant terms (if available) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document shall be understood to include all current member states of the European Union and the European Economic Area.

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Cookies
Cookies are Tracking Tools that consist of small sets of data stored in the User’s browser.

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Tracking Tool
Tracking Tool refers to any technology—e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that enables the tracking of Users, for example by collecting or saving information on the User’s device.

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Legal references
Unless otherwise specified, this privacy policy relates exclusively to this Application.